This course explores how leaders in healthcare organizations manage their employees and non-employee labor. While Human Resources is often seen as a department, the reality is that much of the work of managing human resources is done by supervisors, managers, leaders, and even self-managed teams. We can’t rise to leadership roles and leave the work of managing people to the HR department. The risk inherent in managing people, from recruitment practices to discrimination claims to evaluation, compensation, and discharge is greater when problems occur during daily interactions. A knowledgeable leadership team is the best protection against potential litigation, public relations problems, and unnecessary expense. We will discuss varied HR topics within the lens of healthcare: recruiting, hiring, and on-boarding as well as motivating, training, performance evaluation and improvement, safety, quality control, and labor relations issues.
Elective Course for the MBA; included in Healthcare Administration Concentration.